Personal selling skills sales training courses and workshops Serbia

Practical "Sales Knowledge" personal sales skills training courses, seminars and practical workshops would greatly increase your personal selling skills and sales performance.

We use the most advanced sales training methodology based on David Sandler, Antony Robbins, Tom Hopkins and Ron Martin selling systems.

(1) In-house Training ‘Practical retail selling skills’ - 1 day

Learn how to use the effective retail selling system? - Trainer: Miodrag Kostic
How to make the first contact with customers? How to communicate the right information-message? How to up-sell, cross-sell? How to use effective sales methodology?

(2) In-house Training ‘Retail selling and customer loyalty’ - 2 days

Sell retail and gain loyal customers? - Trainers: Miodrag Kostic and Danijel Tavcioski
Learn how to use successful sales methodology? How to recognize and adopt to various customer types? How to gain and keep loyal customers? Learn how to work in teams?

(3) In-house Training ‘Retail selling academy program’ - 3 days

Full 3 days retail selling program? - Trainers: Miodrag Kostic and Danijel Tavcioski
How to use successful sales methodology? How to recognize customer types and sell? How to gain and maintain customer loyalty? Learn how to become successful retail salesman?

(4) In-house Training ‘Direct selling skills’ - 2 days

Improve your direct selling skills! - Trainers: Miodrag Kostic and Danijel Tavcioski
Paradigm of direct selling – How to recognize different types of customers? Systematic selling process (10 steps) – Developing and maintaining quality relations with clients

(5) In-house Training ‘Telephone selling skills’ - 2 days

Increase your telephone sales! - Trainers: Miodrag Kostic and Danijel Tavcioski
Organization culture, influence on communication - telephone communication – active listening - communication styles - preparing and presenting information - managing calls

(6) In-house Training ‘Personal selling skills’ - 1 day

Improve your personal selling skills! - Trainer: Daniel Tavcioski
What is really the sales? What customers buy? How buyer buys? Advice in sales. How to organize sales force? Teamwork and synergy in sales. Loyalty programs.

(7) In-house Training ‘Customer loyalty programs’ - 1 day

Create successful loyalty programs! - Trainer: Daniel Tavcioski
Understanding relations between company and its customers. Loyalty is created by predefined scenario. Identifying key elements of customer experience

(8) In-house Training ‘Convincing sales presentation’ - 2 days

Improve sales presentation skills! - Trainers: Miodrag Kostic and Danijel Tavcioski
Sales presentation phenomena - Informing and convincing - Preparing successful sales presentation People buy from people they love - Preparing for unpleasant situations

(9) In-house Training ‘Effective sales negotiations’ - 2 days

Improve sales negotiation skills! - Trainers: Miodrag Kostic and Danijel Tavcioski
What is negotiating in sales? Types of sales negotiation. Sales process and negotiating. Ten commandments of negotiating BATNA best alternative to negotiated agreement

We do not teach cheap NLP tricks, complicated sales techniques or secret closes. We use the most advanced sales methodology based on David Sandler, Antony Robbins, Harvey Mackey, Dale Carnegie, Tom Hopkins and Ron Martin selling systems.