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Personal selling skills sales training courses and workshops Serbia
Practical "Sales Knowledge" personal sales skills training courses, seminars and practical workshops would greatly increase your personal selling skills and sales performance.
Do you want to improve your sales department's selling performance?
(1) In-house Training ‘Practical retail selling skills’ - 1 day
Learn how to use the effective retail selling system? - Trainer: Miodrag KosticHow to make the first contact with customers? How to communicate the right information-message? How to up-sell, cross-sell? How to use effective sales methodology?
(2) In-house Training ‘Retail selling and customer loyalty’ - 2 days
Sell retail and gain loyal customers? - Trainers: Miodrag Kostic and Danijel TavcioskiLearn how to use successful sales methodology? How to recognize and adopt to various customer types? How to gain and keep loyal customers? Learn how to work in teams?
(3) In-house Training ‘Retail selling academy program’ - 3 days
Full 3 days retail selling program? - Trainers: Miodrag Kostic and Danijel TavcioskiHow to use successful sales methodology? How to recognize customer types and sell? How to gain and maintain customer loyalty? Learn how to become successful retail salesman?
(4) In-house Training ‘Direct selling skills’ - 2 days
Improve your direct selling skills! - Trainers: Miodrag Kostic and Danijel TavcioskiParadigm of direct selling – How to recognize different types of customers? Systematic selling process (10 steps) – Developing and maintaining quality relations with clients
(5) In-house Training ‘Telephone selling skills’ - 2 days
Increase your telephone sales! - Trainers: Miodrag Kostic and Danijel TavcioskiOrganization culture, influence on communication - telephone communication – active listening - communication styles - preparing and presenting information - managing calls
(6) In-house Training ‘Personal selling skills’ - 1 day
Improve your personal selling skills! - Trainer: Daniel TavcioskiWhat is really the sales? What customers buy? How buyer buys? Advice in sales. How to organize sales force? Teamwork and synergy in sales. Loyalty programs.
(7) In-house Training ‘Customer loyalty programs’ - 1 day
Create successful loyalty programs! - Trainer: Daniel TavcioskiUnderstanding relations between company and its customers. Loyalty is created by predefined scenario. Identifying key elements of customer experience
(8) In-house Training ‘Convincing sales presentation’ - 2 days
Improve sales presentation skills! - Trainers: Miodrag Kostic and Danijel TavcioskiSales presentation phenomena - Informing and convincing - Preparing successful sales presentation People buy from people they love - Preparing for unpleasant situations
(9) In-house Training ‘Effective sales negotiations’ - 2 days
Improve sales negotiation skills! - Trainers: Miodrag Kostic and Danijel TavcioskiWhat is negotiating in sales? Types of sales negotiation. Sales process and negotiating. Ten commandments of negotiating BATNA best alternative to negotiated agreement
(10) In-house Training ‘Customer service excellence’ - 1 day
Offer great customer service! - Trainer: Miodrag KosticCustomer service paradigm? What customers want? Five levels of customer expectancy. How is customer service managed? Pro-active listening. Solving conflict situations
(11) In-house Training ‘Sales plan and selling strategy’ - 3 days
Create your own sales plan! - Trainers: Miodrag Kostic and Danijel TavcioskiWhere are your sales? Where do you want to go? How will you get there? 50 questions + 50 right answers = better sales management + higher profit + loyal customers
(12) In-house Training ‘Telephone debt collection training’ - 3 days
Effective debt collection! - Trainers: Miodrag Kostic and Danijel TavcioskiWhy is debt collection important? What is the debt collection system? How do you react to clients excuses? Why clients do not pay? How do you manage emotional states?
Please call us: +381 63 60 80 26 - info@businessknowledge.biz
We do not teach cheap NLP tricks, complicated sales techniques or secret closes. We use the most advanced sales methodology based on David Sandler, Antony Robbins, Harvey Mackey, Dale Carnegie, Zig Ziglar, Brian Tracy, Tom Hopkins and Ron Martin selling systems.
Our goal is not a quick sale, but selling to gain and maintain loyal customers, as the only way of achieving sustained business growth.
Our interactive workshops, in-house trainings and public seminars are available in English language to organizations throughout the European region, in:
United Kingdom Ireland Eire Ireland Eesti Estonia Latvija Latvia Lietuva Lithuania Polska Poland Ceska Republika Czech Republic Slovensko Slovakia Deutschland Germany Danmark Denmark Nederland Netherlands Suomi Finland Finland Portugal Portugal Portugal Portugal Belgique België Belgium Sverige Sweden España Spain España Spain Italia Italy Slovenija Slovenia Österreich Austria Magyarország Hungary Malta Malta Ελλάδα - Ellada Greece Poranešna Jugoslovenska Republika Makedonija (P.J.R.M.) Former Yugoslav Republic of Macedonia Bälgarija Bulgaria România Romania Hrvatska Croatia Türkiye Turkey Κύπρος Kypros Kýbrýs Cyprus France France France France Luxembourg Luxembourg Norge Norway Rossija Russia Ukraïna Ukraine Republica Moldova Moldova Island Iceland Azarbaycan Respublikasi Azerbaijan Hayastan Armenia Bosna i Hercegovina Bosnia and Herzegovina Crna Gora Montenegro Shqiperia Albania Srbija Serbia Belarus' Belarus Sak'art'velo Georgia Schweiz Suisse Svizzera Switzerland Città del Vaticano Vatican City State Monaco Monaco Andorra Andorra Liechtenstein Liechtenstein San Marino San Marino
Please contact us at: info@businessknowledge.biz, or call: +381 63 60 80 26
